NYMAS News: We’re Enhancing Our Customer Experience…

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NYMAS News: We’re Enhancing Our Customer Experience…

We’re making exciting changes behind the scenes to deliver the best possible experience for our customers! Our brand-new IT systems are currently being installed, which promise to bring a host of positive improvements to our customer journey.

To ensure we deliver the highest quality service to our customers, NYMAS is switching to a new Oracle-based IT system. Here’s some of the key benefits we’ve got planned:

  • More efficient system that will speed up our service from start to finish.
  • Improved carrier integration - orders will be processed, packaged and delivered more effectively.
  • Barcoding to ensure rapid, accurate information transfer.

While we’re busy working on this, we’re asking you to place orders for next-day delivery by 12:00 instead of 14:00, so we can keep our word and ensure you receive your order on time.

We know how much our customers rely on us for the highest quality, accessible washroom equipment, so we take our service commitment very seriously. That’s why we’re investing in our future and upgrading our business to ensure exceptional customer service and satisfaction for years to come.

As always, our friendly team is on hand to help. If you have any questions, or want to chat with our advisors, we’re here.

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We are specialists

We have a team of experts specialising in all aspects of inclusive washroom equipment. If you need a comprehensive range, we do it all - and it is all we do!

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We are Doc M compliant

NYMAS Doc M Packs contain all the sanitaryware and fittings to comply with the standards set out in Doc M. They have been approved by LABC to meet local authority requirements. NYMAS only use WRAS approved cistern fittings and brassware, and take great pride in the knowledge that we will only supply approved, quality products to the market.

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Download the NYMAS Catalogue pdf here, or contact us to request the printed version.

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"NYMAS are our preferred supplier for all grab rails, toileting equipment and accessories. We find their products of a high standard and their delivery times very prompt."

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