Doc M: This Global Restaurant Brand Demanded More from Doc M

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Doc M: This Global Restaurant Brand Demanded More from Doc M

When Canadian fast-food giant Tim Hortons decided to launch, and then expand, in the UK they knew their growing customer base deserved the best possible attention to every detail.  
That’s why the company, through project managers SK Group, turned to NYMAS for accessible washrooms worthy of an ambitious, brand-conscious chain. 
A NYMAS specialist advised, devised and delivered a perfect solution in three distinct ways: 
• 1, The right fit: Products from the NymaPRO range were specified to find the perfect balance between modern lines, quality of finish, value and durability.

After all, NymaPRO products are trusted in countless sectors and environments where simple, reliable solutions with an on-brand look are the only logical choice.

• 2, An easier experience…for all: Not only did the NYMAS items chosen –  DM800K Back to Wall Doc M products alongside a Back to Wall Ambulant Toilet pack – mean a better experience for the end user but, for a better on-site experience when developing a new restaurant, NYMAS created all-in-one Doc M packs for new restaurants .

The result? The ultimate in ease of delivery to sites, installation with compliance assured.

• 3, Colour counts: A colour complimenting the schemes seem inside the famous restaurants was provided to make sure attention to detail for every customer has been provided with pride.

NYMAS customers often recognise that going the extra mile with Doc M accessories is a great way to show visitors to a business just how much their custom counts. 

Tim Hortons brand values - including “make a difference, customer first, personal excellence, cooperation, and stewardship” – are reflected in the choices made and proudly realised by NYMAS for SK Group.

NYMAS Group Director Bradley Culmer explained that the project serves as a great example of a growing trend: “Tim Hortons is, of course, a huge name in the fast-food world thanks to their 27,000 restaurants across the globe.

“A corporation this size will tend to have worked hard on their ethical policies. And that’s where Doc M comes in: ambitious, ultra-professional brands realised that ‘just’ being compliant and ‘just’ fitting tick-box accessible washrooms isn’t an option.

“Instead when they want to show every customer, regardless of their requirements, that their visitor experience counts they look for better finish, colour and quality options for their budget.

“We love working with these clients and love being part of the brand experience for customers visiting new Tim Hortons restaurants.”

To discuss your next accessible washroom project simply contact a NYMAS expert.

For free project support contact NYMAS by calling +44 (0) 1642 710 719 or email

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We have a team of experts specialising in all aspects of inclusive washroom equipment. If you need a comprehensive range, we do it all - and it is all we do!

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We are Doc M compliant

NYMAS Doc M Packs contain all the sanitaryware and fittings to comply with the standards set out in Doc M. They have been approved by LABC to meet local authority requirements. NYMAS only use WRAS approved cistern fittings and brassware, and take great pride in the knowledge that we will only supply approved, quality products to the market.

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"NYMAS are our preferred supplier for all grab rails, toileting equipment and accessories. We find their products of a high standard and their delivery times very prompt."

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