It’s simple: we want Doc M projects to be as simple and profitable as possible for professionals who are – like us – passionate about bringing better Doc M products to commercial and public sector buildings.
For example, we were proud to help Lewis Paterson, a Commercial Contracts Manager at Cuplas, make the most of his work on Doc M washroom accessories for a health facility.
We did this through a great working relationship and plenty of practical help to make working with Doc M products as easy as possible for Lewis.
The key, then, is a great supplier – contracts manager relationship.
But what should that look like? These are just three examples of the support a Commercial Contracts Manager should expect:
1, Advice…not just price: NYMAS specialist James Gentleman noticed that grab rails were missing from the proposed order and helped with the right number and spec. He also sent on a very competitive quote the same day as the initial enquiry.
2, Project registration: NYMAS registered the project to Lewis, this meant even better prices and helped to ring-fence the project for Cuplas.
3, Expert updates: After helping to change product colours in line with the LRV values needed, updates were given on lead times to match the date needed on-site.
The result? A fast, well-supported Doc M process for Cuplas with initial products dispatched almost immediately.
James, our Project Sales Manager, explained why he was able to not just assist but also arrange product delivery so quickly: “Having substantial stock levels here in the UK means we can deliver direct to sites rapidly or on an exact day”.
“This means less work for the merchant teams with no concerns about storage. It’s just another way we love to make things easier for people working with Doc M.”
For our commercial partners – including principles and category managers – we’re proud to be more than just a ‘supplier’.
Our aim is to create an active partnership built on help to reach the targets a NYMAS customer needs accessible washroom fixtures and fittings to reach.
We do this by:
• Going beyond simply providing products using an active plan to make ambitious goals very much achievable.
• Working as an ‘in your corner’ Doc M partner whose goal is growing sales with support such as category management, bringing projects to the NYMAS customer and even creating a quality own brand.
• Assistance to leverage the renowned Fitzroy of London brand, a cutting edge design house, custom product creator and prestige fixture and fitting specialist chosen by ultra-luxury venues around the world.
Want to drive more margin for accessible washroom products? Let’s talk about how we can make Doc M work harder for your company.