Behind the Scenes at NYMAS: Our Ethos as an Employer

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Behind the Scenes at NYMAS: Our Ethos as an Employer

The end of a difficult year for our sector and our customers is just around the corner. And know it has been challenging, at times, for our team too. That’s why we’re taking a moment out to update our customers on the ways we’ve stepped up our work to support, encourage and grow our talented employees.

After all, a great team means great customer service.

Alongside new staff recognition, reward and internal communications projects we’ve continued to invest in staff development and further education.

Just one example? The success story behind our new Operations Manager Sophie Mason who has been promoted TWICE since joining NYMAS as an Apprentice three years ago.

Sophie’s career so far: 
• Joined NYMAS as Businesses Administration Apprentice

• Accepted new role as Purchasing Co-ordinator on graduation

• Just promoted to Operations Manager

What does Sophie identify as the reason behind her rapid success?

“The opportunities and responsibilities were on offer right at the start, by being relied on a lot meant I continued to push myself and still do.”

Sophie is about to undertake a Chartered Management degree, supported by NYMAS, with the best wishes of the entire team.

Managing Director Craig Anderson explained why NYMAS senior management believe in investing heavily in the company’s talent: “Ultimately, customer experience is only as good as your team and that’s why we believe in helping our people grow and develop so they fulfil their potential.” 
The NYMAS Group’s belief in developing and promoting colleagues is matched by a substantial investment in internal communications – such as a team newsletter based on submissions from colleagues - and rewards including a new peer-nominated Employee of the Month scheme with a package of benefits for each winner. 
Ultimately: we’re proud of our team and proud of our service.

Tell us how we can help: speak to a NYMAS specialist today by calling +44 (0) 1642 710 719 or email

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We have a team of experts specialising in all aspects of inclusive washroom equipment. If you need a comprehensive range, we do it all - and it is all we do!

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We are Doc M compliant

NYMAS Doc M Packs contain all the sanitaryware and fittings to comply with the standards set out in Doc M. They have been approved by LABC to meet local authority requirements. NYMAS only use WRAS approved cistern fittings and brassware, and take great pride in the knowledge that we will only supply approved, quality products to the market.

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